This whitepaper from CX Company is designed to give a better understanding of what AI can and cannot do in customer experience. Specifically, you will learn how you can leverage automated customer experiences to:
- reduce cost to serve
- increase self-service
- boost customer satisfaction
CX Company has been working towards automating the customer experience for over 10 years.
Author: Jeroen Brouwers Co-founder and CTO, CX Company /11 pages/download.